At CestWatches, we value and respect the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with us, both online and offline, including when you visit our website or make a purchase. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in a variety of ways, including when you visit our website, make a purchase, sign up for our newsletter, or contact us. The types of personal information we may collect include:
1.1 Personal Information
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (credit/debit card details or PayPal information)
- Order history
- Product preferences and wishlists
1.2 Technical Information
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring URLs
- Browsing behavior (e.g., pages visited, time spent on our site, etc.)
- Cookies (see Cookie Policy section below)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders: Including shipping, billing, and customer support.
- To communicate with you: Send order confirmations, receipts, and shipping updates.
- To improve our services: Enhance user experience, improve website functionality, and personalize product recommendations.
- To send marketing materials: With your consent, we may send promotional emails about new products, sales, and special offers. You can opt out at any time by following the unsubscribe instructions in the email.
- To prevent fraud: Protecting our business and customers from fraudulent transactions.
3. How We Protect Your Information
We take your privacy seriously and use industry-standard security measures to protect your personal information. These measures include:
- Encryption: Secure socket layer (SSL) encryption for all sensitive information, including payment details.
- Secure servers: All personal and payment data are stored on secure servers with restricted access.
- Data Retention: We retain your information for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: We may share your personal information with third-party service providers who assist us with processing payments, shipping orders, email communications, and other business operations.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a legal process, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files placed on your device that allow us to recognize your browser and capture certain information, such as:
- Your preferences and settings
- Pages you visit on our site
- Products you add to your cart
- Analytic data
You can adjust your browser settings to refuse cookies, but please note that doing so may affect your ability to use certain features on our website.
For more detailed information, please review our Cookie Policy.
6. Your Privacy Rights
As a resident of the United States, you have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for compliance with legal obligations).
- Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
If you wish to exercise any of these rights, please contact us using the information below.
7. Children’s Privacy
CestWatches does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete the data as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
CestWatches
22 west 48th st NY New York 10036 suite 804 Ćest Watches
Email: info@cestwatches.com
Phone: +1 (646) 854-9684